Whether something has stopped playing, you are stuck on a setup step, or you just want to know whether a particular channel is carried before you pay — send it over. The form and the inbox both reach the same people, and we aim to reply the same day.
If it is a technical problem, telling us the device and roughly when it started saves a round trip.
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Available 7 days a week
Average response time: 2 hours
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A fair share of messages are answered by one of these three pages, and they will not keep you waiting for a reply:
